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Tripkicks Catalyst
Product
AI Chatbot
A GenAI-powered assistant that delivers instant, context-aware policy answers by combining Tripkicks knowledge with your company's own documentation.
Tripkicks Platform
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Product
Category
Tripkicks Catalyst
Part of Trip Availability
Product details
AI-powered assistant that has access to all the information Tripkicks provides, plus can be loaded with a company's own documentation -- travel policies, expense procedures, preferred supplier details, approval workflows. When travelers have questions about processes or policy details, they get answers immediately right on the platform. No hunting through documents, no waiting for email responses, no submitting help desk tickets. Available across booking touchpoints and Slack, delivering instant, context-aware answers that reduce repetitive questions for travel managers.
How It Works
The AI Chatbot serves as the always-available policy expert that travel managers wish they could be. It combines two knowledge sources:
Tripkicks platform knowledge -- Everything about how the system works, what guidance means, and general travel best practices
Company-specific documentation -- The client's actual travel policy, preferred supplier lists, approval workflows, expense procedures, and any other documentation they want to load
When a traveler asks "Can I fly business class to London?" the chatbot doesn't give a generic answer. It checks their company's actual policy, considers the route length, and provides a specific, accurate response.
This eliminates one of the biggest time drains for travel managers: answering the same questions over and over. The chatbot handles it instantly, 24/7, with accurate information.
In action
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