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Social
Distribution Channel
Core Connection
Concur Integration
Primary OBT integration -- the foundation that enables Catalyst to operate within the SAP Concur booking environment across all touchpoints.
Tripkicks Platform
Product Reference
Core Connection
Category
Distribution Channel
Part of Trip Availability
Pre-Trip, Booking, Anytime
Product details
Tripkicks integrates directly into SAP Concur, providing the data pipeline (booking history, traveler profiles, policy parameters) and the delivery channel for all Catalyst guidance. This is the core connection that makes point-of-decision intervention possible. Individual touchpoints within Concur (Home Page, Flight Search, Hotel Search, Search Results, Expense) each have their own product reference entries with specific capabilities and visuals.
How It Works
The Concur integration is the foundation of Catalyst's point-of-decision approach. It provides both the data inputs (booking history, traveler behavior, policy rules) and the delivery channel (tiles, modals, inline notes, search result overlays).
When a traveler opens Concur, Catalyst is already active:
Home page shows pre-trip guidance, upcoming trip information, and anytime messaging
Flight search shows carrier-specific attributes, rate intelligence, and rail alternatives
Hotel search shows preferred supplier data, peer comparison, and sustainability indicators
Booking confirmation reinforces good decisions with positive messaging
Expense submission provides post-trip guidance and pattern recognition
All of this happens seamlessly within the existing Concur experience -- travelers don't need to learn a new tool or visit a separate portal.
In action
Product examples
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