Post-trip touchpoint during expense submission -- reinforces good decisions, provides pattern feedback, and closes the behavioral loop.

Point-of-decision guidance during air booking -- surfaces carrier attributes, rail alternatives, flexible date savings, and airfare intelligence.

The first touchpoint travelers see -- delivers pre-trip guidance, anytime messaging, and proactive nudges before the booking journey begins.

Guides lodging decisions at the point of booking -- highlights preferred hotels, rate targets, sustainability indicators, and peer behavior.

Primary OBT integration -- the foundation that enables Catalyst to operate within the SAP Concur booking environment across all touchpoints.

Automated email touchpoint that delivers pre-trip guidance, post-trip reinforcement, and targeted communications outside the booking flow.

Extends Catalyst guidance and AI-powered policy assistance directly into Slack, meeting travelers where they already work.

Overlays supplier-specific data directly onto search results -- attribute icons, inline note pills, and rate indicators appear alongside each option.