Discover
Social
Touchpoints
Core Platform
Slack
Extends Catalyst guidance and AI-powered policy assistance directly into Slack, meeting travelers where they already work.
Tripkicks Platform
Product details
Delivers Catalyst's intelligent guidance and AI chatbot capabilities directly within Slack -- where many corporate travelers already spend their workday. Travelers can ask policy questions, get pre-trip information, and receive proactive guidance about upcoming trips without leaving their messaging environment. The Slack touchpoint extends Catalyst's reach beyond the booking flow, ensuring travelers have access to relevant information even when they're not actively booking. This is especially valuable for pre-trip preparation and ad-hoc policy questions that would otherwise require emailing the travel manager.
How It Works
The Slack touchpoint extends Catalyst's reach to where travelers already spend their time. Rather than requiring travelers to open Concur or visit a portal for policy questions, they can simply ask in Slack.
A traveler heading to Tokyo for the first time can type "What's the best way to get from Narita to the city center?" and get an instant answer pulled from Tripkicks destination intelligence plus their company's specific ground transportation policy.
This touchpoint is particularly effective for:
Pre-trip preparation questions ("What hotel should I stay at in Denver?")
Policy clarification ("Can I upgrade to business class on flights over 6 hours?")
Quick logistics ("What's our preferred car rental company?")
